What you can expect from us, your medical provider:
– Prompt refill of your medication
– Review of your medications during each office visit to make sure they are effective and safe for you. We will also check to make sure there are no interactions between what we have given you and medicine that you get from another doctor.
What we expect from you, our valued patient:
– Be sure to come to each of your appointments! If you are taking routine medication, you will need to be seen at least every 6 months so that we can continue to provide you with refills.
– Bring all your medications to each visit (or bring a list of your medication with the dose, what time you take it, number of refills remaining, and who prescribed it).
– Let us know at the time of your visit if you need a refill. Your provider may give you a 90 day supply of the medication and several refills as appropriate.
– If you need a refill between visits, contact your pharmacy at least 5 days before you run out.
– If you need a refill between visits on your pain medication, sleep medication, or any other controlled substance, call the office at least 5 days before you run out. We do not prescribe these medicines after office hours.
– If you are using a mail order pharmacy, contact the mail order pharmacy at least 14 days before your medication runs out.
– If you decide to change pharmacies, ask the pharmacist to have the prescriptions transferred to your new pharmacy.
– Sometimes the medication your provider prescribed may not be on the list of medications preferred by your insurance plan. In this case someone in our office may need to do a Prior Authorization to attempt to get the medication approved. Please be patient, this process may take several days. If the medication is not approved by your insurance, your doctor may have to change the prescription to another medication which is on the preferred list of medications